Your new Members Choice Debit Mastercard®

Activate your card at 833.246.9309 to get started

Detailed Card Activation Instructions (PDF)

Here are a few next steps when you receive your card:

  1. Activate your card and set up your PIN by calling 833.246.9309 -
    enter your new debit card number followed by #
    enter the expiration date found on the back of your card MMYY followed by #
    enter the last 4 digits of your social followed by #
    enter your date-of-birth in this format MMDDYY followed by #
  2. Then you will be prompted to set up your new PIN
  3. Click here for detailed instructions (PDF)
  4. Be sure to update all bill pay and automatic withdrawals that were using your previous debit card info
  5. Explore the great new features of your new card

We're bringing you the new Members Choice Debit Mastercard

With access to great Debit Mastercard features

In the coming weeks*, Members Choice is converting from our current Visa Debit Card to the Debit Mastercard. The new Debit Mastercard gives you fast and secure access to your funds for everyday and special purchases. In addition to the enhanced Mastercard benefits, you will enjoy additional peace-of-mind and travel benefits with your new card.

 

*Due to slight delays in distribution, your new Debit Mastercard can be expected to arrive as late as August 14th. Please continue to use your Visa Debit Card until your new card arrives. Your Visa Debit Card will remain active through August 25th.

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Card and coffee

More benefits, same great service

With your Members Choice Debit Mastercard, you'll have easy access to your money at merchants and ATMs worldwide without the hassle of cash or checks. Here are just some of the new Debit Mastercard features and benefits:

  • Mastercard ID Theft Protection*
  • Extended Warranty*
  • Satisfaction Guarantee*
  • Free Wi-Fi Access*
  • Cellular Wireless Telephone Protection Coverage*
  • ID Fraud Expense Reimbursement*
  • Master RoadAssist Roadside Service*

*For details on all features, please see the Debit Mastercard Guide To Benefits.

 

GUIDE TO BENEFITS (PDF)
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Answers to questions you may have...

 

When will my new card arrive?

Your new Debit Mastercard will be mailed in July or early August. This will replace your current Members Choice debit card. New cards are expected to arrive as late as August 14th. Please continue to use your Visa Debit Card until your new card arrives. Your Visa Debit Card will remain active through August 25th.

 

How do I get help with activating my card?

You should first call 833.246.9309 to activate your new card and setup your PIN. If you have any issues with setting up your new card, you can

 

What if I don't receive a new card?

New cards will automatically be sent to active cardholders. If you feel you should have received a new card but haven't by August 14th, please contact us through the form below, or call 281.398.9900.

 

Who can tell me more?

If you have questions, submit a quick form, inquire at any branch or give us a call at 281.398.9900.

 

If I have multiple cards, how do I know?

Any card that has had activity in the past year will be sent a new card to the cardholder at the address on file for that account.

 

If I have multiple cardholders, will each receive a new card?

Any card that has had activity in the past year will be sent a new card to the cardholder at the address on file for that account.

 

Why are you replacing my existing card?

Your new Debit Mastercard will help us to serve you better by providing you with added benefits, such as purchase assurance, that you can use every day.

Is there any cost to me?

No, your new Debit Mastercard will have no annual fee, just like the card it replaces.

 

Why will my new card contain a microchip?

Members Choice uses chip technology on its cards because it provides more security and ease of use in other countries and is a standard in the U.S.

 

How do I apply for a new Debit Mastercard?

Get a Debit Mastercard Application (PDF) and apply for your new card today.

 

How do I apply for a new Members Choice checking account?

Current Members Choice members, you can “Quick Apply” for a new checking account with a Debit Mastercard in online banking or your mobile app. Login, and click on the “Quick Apply” widget in the main navigation to get started (you may need to click on the “More” button to view).

 

Will my business account debit card change as well?

Yes, and it has additional features and benefits. To learn more visit the Business Debit Mastercard® and Business World Elite Debit Mastercard® site.

 


More questions? Send them to us. We are happy to help.

About Members Choice Credit Union

At Members Choice, we strive to exceed your expectations. We believe in people-helping-people by providing sound financial solutions and resources, as well as sharing our passion for supporting the community. As a full-service financial institution based in Houston, Texas, we have proudly served the West Houston, Katy, and Cy-Fair areas for over 79 years.

All memberships and credit products are subject to approval including credit approval.

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Members Choice Credit Union
18211 Katy Freeway
Houston, TX 77094